Enterprise class peegate redux: This time on Air India’s Delhi-Bangkok flight | India Information

NEW DELHI: A enterprise class passenger on Air India’s Delhi-Bangkok flight Wednesday urinated on a co-traveller simply earlier than touchdown. Sources say this individual “had alcohol like a big variety of travellers on flights between Delhi & the Thai capital however he was not sloshed” and urinated on one other passenger who was additionally in enterprise class of the erstwhile Vistara Airbus A320 which has a 2 by 2 seating on this part. In Nov 2022, a enterprise class passenger on AI’s New York-Delhi flight had urinated on an aged girl in the identical cabin class.
“Air India confirms that an incident of unruly passenger behaviour was reported to the cabin crew working flight AI-2336, from Delhi to Bangkok, on April 9, 2025. The crew adopted all laid down procedures, and the matter has been reported to the authorities. Along with warning the unruly passenger, our crew provided to help an aggrieved passenger to take up a grievance with authorities in Bangkok, which was declined on the time,” an Air India spokesperson mentioned.
“The standing unbiased committee will probably be convened to evaluate the incident and decide the motion, if any, to be taken towards the unruly passenger. AI continues to observe the usual working procedures as laid out by the Directorate Normal of Civil Aviation (DGCA) in such issues,” the spokesperson added.
AI-2336 had taken off from Delhi simply after 2 am on Wednesday and landed in Bangkok just a little over 4 hours later. “He urinated simply earlier than touchdown. The plane lavs have been purposeful. The crew had provided to assist the sufferer in submitting a grievance with the authorities on arrival in Bangkok however he declined to take action. Now the interior panel will determine on the plan of action to be taken towards the one who urinated,” mentioned sources.
Within the earlier case on AI’s New York-Delhi flight, the one who had urinated was first barred from flying AI for 30 days after which then placed on the no-fly record for 4 months. Delhi Police had lodged a case towards him beneath varied sections and he was arrested in Bengaluru. He later misplaced his company job.
Since that case, AI had develop into stricter with its liquor service coverage. It put emphasis on cabin crew coaching to assist them higher recognise and handle potential instances of intoxication. Earlier than the Nov 2022 peegate case, full service Indian carriers that fly overseas like Air India, and earlier erstwhile Jet Airways, have been way more liberal in liquor service than their overseas counterparts, particularly western carriers. That modified after the sooner urination case.
On finances airways, passengers have to purchase liquor on board however even there crew was requested to usually restrict gross sales to 2 drinks to keep away from unruly behaviour by somebody getting sloshed. LCC crew promote extra provided that a passenger appears to be in full management of him/herself after two drinks on a case-to-case foundation, mentioned sources.
Flights between India (particularly north India Delhi) and Thailand are significantly identified for rowdy behaviour by passengers “who’re too glad to be occurring trip on the way in which out or too unhappy after the identical is over and returning residence,” say crew members. As an example, low price AI Specific had seen considered one of its highest ever liquor sale on its inaugural Surat-Bangkok final Dec.